GSMA RCS Business Messaging Labs

What are RCS Business Messaging Labs and how will you benefit from attending?

GSMA RCS Business Messaging Labs have been designed to bring together leading stakeholders in the messaging industry to discuss the operational and commercial requirements that will enable RCS to become an industry-leading business messaging platform.

Attending a GSMA RCS Business Messaging Lab will allow you to contribute to the future of business messaging. From designing customer experience to informing the GSMA standards, your contribution will ensure an open ecosystem that works together to realise the value estimated by 2020 of $74 billion. With the commercial launch of RCS Business Messaging, attendees will experience the latest brand campaigns and will hear about their impressive results so far. Networking is a major part of the Lab series, and individuals have made important connections at the Labs they have gone on to work with.

Interested in sponsoring a GSMA RCS Business Messaging Lab? Please contact to find out about available sponsorship opportunities.

Find out about our upcoming labs below.

Lab Experience Videos:


RCS Business Messaging Lab: Florida
Date: 24 January 2019
Sponsored by: 3Cinteractive

RCS Business Messaging Lab:
Los Angeles
Date: 11 September 2018
Sponsored by:  3Cinteractive

RCS Business Messaging Lab: Amman
Date: 10 May 2018
Sponsored by: Cequens

RCS Business Messaging Lab: Barcelona (MWC18)
Date: 25 February 2018
Sponsored by: 3Cinteractive

RCS Business Messaging Lab: Munich
Date: 1 December 2017
Sponsored by: tyntec

Types of Labs

What are the different categories of Labs and which should you attend?

GSMA RCS Business Messaging Awareness Lab:

The Awareness Lab is aimed at companies that are new to RCS. The purpose of these Labs is to provide individuals with an understanding of the Operator RCS service, the GSMA Universal Profile standard, the RCS Ecosystem (Operators, Brands, Technology Companies and Marketing Companies), RCS global deployment, handset adoption, customer experience, brand trials, commercial models and privacy, and security and trust. The Awareness Lab is open to both members and non-members.

GSMA RCS Business Messaging Innovators Lab:

The Innovators Lab is aimed at companies who are already engaged with RCS. It enables individuals to contribute to the future of messaging and to ensure RCS becomes an industry-leading business messaging platform by sharing, identifying and resolving issues. The Innovators Lab is for GSMA members only.

GSMA RCS Business Messaging Thought Leaders Lab:

The Thought Leaders Lab is aimed at member companies and specifically at individuals with 10 years of messaging experience. The purpose of these Labs is to set the strategic agenda for messaging for the year ahead. The Thought Leaders Lab is by invitation only.

Future Labs

When are the next RCS Business Messaging Labs taking place?

View Past Events

Location, Host Date Time Category
#24 Mexico City, Mexico (M360)


Wed, 5 Jun 2019  11:00-17:00  Awareness
#25 Shanghai, China (MWC 2019)


Wed, 26 Jun 2019 13:00-17:00 Innovators
#26 Japan Tue, 30 July 2019 10:00-17:00 Awareness
#27 Bangkok, Thailand Tue, 17 Sep 2019 10:00-17:00 Awareness
#28 Los Angeles, United States (MWC 2019)  Mon, 21 Oct 2019  10:00- 17:30 Awareness
#29 Cape Town, South Africa (AfricaCom)

Out There Media

Mon, 11 Nov 2019 10:00-17:00 Awareness
#30 USA (TBC) Thu, 23 Jan 2020 10:00-17:00 Thought Leaders
#31 Barcelona, Spain (MWC 2020) 


Sun, 23 Feb 2020 10:00-17:00 Awareness


Register for a lab

Please register your interest in attending our upcoming Labs here:

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